FLEX as an Operating Model

FLEX is an operating model that includes:

  • The vision, mission and strategy of the organization
  • The workflows used to realize value by the organization
  • The values of the organization
  • Leadership and management methods used by the organizatino
  • Lean-principles to guide decisions made on who the organization can improve its operating model
  • Metrics used to guide decision making
  • The methods for continuous improvement of the people and the systems within which they work
  • The tools used by the organization
  • The Guardrails system: agreements made within the organization amongst each other
  • A starting point that fits the organization using it