Technology Delivery Manager

Role_TDM_LargeThe Technology Delivery Manager (TDM) is responsible for managing the timing of delivery of the product or service, and optimizing the workflow of the program or value stream producing it.

To do this, the TDM role attends to several things at the program level:

  • Making all significant work activity visible
  • Improving the work value stream: removing impediments, improving work process for more effective, consistent and sustainable execution, etc.
  • Understanding the components of the system, how functionality maps to them, and how the system is projected to evolve, so it can manage how it comes together to deliver capability on time (per release roadmap/schedule) and with high integrity
  • Identifying and managing risks that could affect delivery

To do these effectively, the TDM should be familiar with all aspects of Lean-Agile work processes, as well as be well-founded in systems thinking. The most-important systems principle to the TDM is that “the whole is greater than the sum of its parts.” This means that integration is more than simply bringing together pieces, but also introduces emergent system-level behaviors that must be projected, observed and managed as part of integration and of this role.

Alternate or related roles:

  • Release Train Engineer (SAFe)
  • Integration Manager
  • Value Stream Manager

Explore this role in the Technology Delivery Manager Learning Path

Resources in This Topic

About the ADM and TDM Roles (Article)
Alternatives for the Technology Delivery Manager Role (sfwd-lessons)
An Executive’s Guide to Agile | Effective Agile at Scale (Blog Entry)
Are We Using Automated Acceptance Tests? (Article)
Example RACI Chart for Lean-Agile Roles (Article)
How Is Integration Across Teams Being Handled? (Article)
How Should Work at the Portfolio Level Be Sequenced? (Article)
How Will Architectural Capabilities Be Handled? How Will Architecture Be Prioritize Against Business Needs? (Article)
How Will Shared Services Be Handled? (Article)
Is This a Transition or an Implementation? (Article)
Meetings for Lean-Agile (Article)
Overview of Roles (Article)
Overview of Standard Work (Article)
Product Portfolio Management: Essential for Agile at Scale (Blog Entry)
Standard Work: Technology Delivery Manager (sfwd-lessons)
Technology Delivery Manager (Course)
The Net Objectives Guardrails System (Blog Entry)
Using Guardrails to Tie Business to Technology (Blog Entry)
Visual Controls (Article)
What Is Required at Scale | Effective Agile at Scale (Blog Entry)
What Is the Budgeting Cycle? (Article)
What Roles Are Missing? Which Roles Need To Be Redefined? (Article)
Will We Focus on Improving People or Improving the System? (Article)
Writing a Capability (Article)