Characteristics of Effective Training
Here are the critical aspects of effective training.
Training leader. Obviously, the quality of the training leader is number one. A good leader should be able to change the content and structure of the workshop as needed to meet the needs of the team or organization.
Clear intention. The intention must not be “to learn Scrum.” The intention is to create teams that can do Agile with Scrum. At the end of the workshop, the team should already be doing Scrum to some extent. And they know enough so that with proper coaching, they can adapt the practices of Scrum to their situation. That is a high bar but we have seen it achieved again and again; therefore, it should be the goal.
The right audience. The training should be appropriate for the “whole team”: Product Owner, Scrum Master and development team. The expectation should be that all of the team is in the training together.
Adult learning approaches. The structure of the training should support how adults learn. Here is what is involved in the best adult learning approaches.
Consequences of Ineffective Training
Ineffective training is so ubiquitous that people think it’s normal. It is common to hear that 90% of training doesn’t stick. But that’s mostly because:
When one considers most of the training that is provided today, it doesn’t conform to good training practices.