Here is a checklist of attitudes that instructors and coaches must have.

• You do not have to be right all the time to be credible. Credibility actually comes from genuine listening.
• You gain respect not by demanding it, nor by demonstrating prowess; you gain respect by giving it.
• Every reasoning person who believes a thing is in some way correct. Find that first.
• When challenged, always start by backing up and finding agreement. It’s always there.
• Ask questions they can probably answer. Minimize trick questions and gotcha’s.
• Never put a student under pressure, never put them on the spot.
• Never make a student wrong, or feel that they have “lost”. You win only if they win. If you defeat them, you’ve failed.
• Teaching is leading, and vice-versa.
• “A good leader does not get people to do good work. A good leader develops people through work.” (Peter Drucker)
• You’re not there to give them answers, you’re there to strength their ability to find the answers, in their own way, without you.