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Leadership and management play an important role at all scales. While being a servant leader is important, it is also important to hold the big view of the organization. In essence the purpose of leadership is to create the direction the organization is moving in The purpose of management is create an organization in which the development/IT organization can autonomously implement this vision. This respects the ability of workers to self-direct and self-organize while creating an effective eco-system within which they can work. This is called Middle-Up-Down Management.
For more information, please see the page Leadership and Management.
Watch a recording of Al Shalloway’s Agile 2018 presentation Lean Leadership and Systems Thinking.