Team Agility Coach: Responsibilities

Focus

The Team Agility Coach champions the needs of the team to the organization and champions the needs of the organization to the team. The Team Agility Coach is the team’s facilitator, shepherding the team as a servant-leader by creating a positive and safe environment, improving team cohesion, being creative and focused, asking questions that focus the team on their processes and norms, and helping to develop the product backlog. The Team Agility Coach communicates status on behalf of the team, bringing issues and impediments to the team, Product Owner, or management. The Team Agility Coach helps the team to coordinate with other teams in the Program.

Responsibilities

The Team Agility Coach role is responsible for:

  • Ensuring the process is understood and followed
  • Facilitating the team’s efficiency and health
  • Ensuring visibility on progress
  • Facilitating the Daily Stand-up and process improvements
  • Helping to remove impediments and keeps the product and the process moving forward
  • Providing transparency of process and Work-in-Process
  • Facilitating iteration reviews and planning meetings
  • Serving as the primary source for proactively radiating project information. As a practical reality, the Team Agility Coach is usually the role responsible for maintaining the team’s project board, ensuring it is up to date before the Daily Stand-up
  • If the team uses a project management portal, the Team Agility Coach usually is responsible for maintaining it, implementing security and accounts, and creating reports
  • Helping the Product Owner develop the product backlog
  • As appropriate, facilitating knowledge sharing and lessons learned across the organization

These responsibilities go beyond what is commonly understood in Scrum. For this reason, Net Objectives refers to this role as a “Team Agility Coach.”